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A world-class mix of the industry's best and brightest.

Carolijn Hauwert

Responsible for the KLM servicing on all social media Channels. The KLM servicing team consists of 250 social media agents who offer 24/7 service in 10 different languages.

Replay

Messaging Matters

Wednesday, 21 March at 10:15 AM ● Stage 1

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